Relationship-Based Business Development: The Power of Small Gestures
This Attorney at Work newsletter emphasizes the importance of relationship-based business development for lawyers, advocating for small, consistent gestures over elaborate marketing campaigns. It argues that genuine connection and showing clients you care leads to stronger relationships and ultimately, more business opportunities.
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Relationship-Based BD: Focus on building genuine relationships with clients rather than solely focusing on billable hours.
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Small Gestures Matter: Consistent, small acts of connection (calls, notes, texts) are more effective than infrequent, high-effort activities.
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Emotional Connection: The decision to hire a lawyer is often emotional; clients choose those they like and trust.
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Consistency is Key: Implement a system to ensure regular outreach and maintain client relationships even during quiet periods.
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Timing is crucial; regular contact increases the likelihood of being top-of-mind when a legal need arises.
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Overcoming the "awkwardness factor" is about genuine interest; most people appreciate being thought of.
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The compounding effect of small gestures leads to stronger relationships and increased business opportunities over time.