Saying “please” and “thank you” to ChatGPT is costing OpenAI money
This KnowTechie newsletter focuses on the surprising cost of politeness when interacting with AI chatbots like ChatGPT. It explores the energy expenditure associated with processing polite phrases and how this impacts both OpenAI's finances and the environment, while also considering the potential benefits of politeness on the quality of chatbot responses.
- The cost of politeness: Saying "please" and "thank you" to ChatGPT costs OpenAI "tens of millions of dollars" annually due to increased processing power.
- Environmental impact: The energy consumption of AI interactions contributes to a larger carbon footprint, especially considering the reliance on fossil fuels for data center energy.
- User behavior: A significant percentage of users (67% in a US survey) are polite to chatbots, unknowingly contributing to increased energy usage.
- Response quality: Being polite may lead to better, more accurate, and less biased responses from chatbots.
- The politeness paradox: The article highlights the trade-off between energy conservation and the potential for improved AI interaction through polite language.