What the 2025 ACC Chief Legal Officer Survey Tells Us About Retaining and Winning More Business
3 months ago•attorneyatwork.com
Here's a summary of the provided content:
Overview: This article analyzes the 2025 ACC Chief Legal Officer Survey, highlighting how CLOs are increasingly business-focused and seeking strategic partners rather than just legal expertise from outside counsel. It provides actionable steps for lawyers and law firms to win more business by aligning with CLOs' evolving needs.
Key Themes/Trends:
- CLOs are evolving into strategic business leaders, directly reporting to CEOs and managing multiple business functions.
- CLOs are seeking outside counsel who demonstrate business acumen, understand industry-specific challenges, and contribute to operational efficiency.
- Embracing technology and aligning service delivery with clients' digital transformation are crucial for outside counsel.
- The rise of complex legal issues and internal investigations presents opportunities for firms that can offer integrated teams and predictable project management.
Notable Insights/Takeaways:
- Winning more work isn't just about legal expertise; it's about understanding and addressing the broader business challenges CLOs face.
- Outside counsel should frame their expertise in terms of business outcomes and connect legal advice to operational efficiency.
- Focusing on business impact, embracing technology, and effectively managing complexity are key to capturing a larger share of the growing opportunities with CLOs.